We will be exhibiting the remote customer service and guidance system, "InterPlay Elastic Framework."

This system utilizes touchscreen signage and is equipped with various communication features such as avatars, multilingual support, and AI. It enables remote customer service, guidance, counter support, and automated tourist information powered by AI.

By installing this system in signage terminals at public facilities such as tourist spots, recreational areas, and train stations, as well as hotels, it helps address labor shortages, improve operational efficiency, support inbound tourism through multilingual translation, and enhance satisfaction for tourists and travelers.

The system offers optimal services tailored to specific challenges, needs, and situations, such as:

Labor-saving by allowing remote staff to support multiple locations online
Interactive guidance for inbound tourism
Emergency and disaster information signage
It adopts a structure that allows a single unit to serve multiple purposes, making it applicable to a wide range of scenarios.

Examples of Use:

Tourism Industry: Digital transformation of tourism associations and information centers, operation of unmanned guidance centers, support for foreign tourists
Hotel/Hospitality Industry: Remote support for understaffed locations, multilingual support for foreign guests, nighttime reception services
Local Governments: Digital transformation of government buildings, comprehensive guidance signage using digital displays, remote counter services
At our booth, you can experience a live demonstration of the actual device. Please feel free to stop by!