Starting with just 2 aircraft in 2001, AirAsia has grown to become one of Asia's largest low-cost carriers, now operating over 250 aircraft across its group and serving more than 165 cities.
With the motto "Now Everyone Can Fly" emblazoned on its aircraft, AirAsia offers customers lower fares while maintaining safety through the following rigorous cost-cutting measures:

1) Aircraft type standardization: Limiting aircraft types to reduce maintenance costs.
2) High utilization: Improving productivity through multi-tasking staff and scheduling with reduced ground time.
3) Simplified equipment: Eliminating seat-back monitors.
4) Optional services: Making seat selection, in-flight meals, and other amenities additional services.
5) Digital transformation: Enhancing service efficiency through digital technology, including AirAsia's official app, AirAsia MOVE and AI improvements to the AskBo chatbot

While offering low fares, AirAsia is highly praised for its commitment to innovation and the use of advanced digital technology to enhance the customer experience. This dedication has led to AirAsia being recognized by Skytrax as the "World's Best Low-Cost Airline" for 15 consecutive years.