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Privacy Policy

Personal Information Protection Policy for Tourism EXPO Japan Organized by the Japan Travel and Tourism Association the Japan Association of Travel Agents (JATA) and Japan National Tourism Organization

The Japan Travel and Tourism Association and the Japan Association of Travel Agents (JATA) (hereinafter the “organizers”) collect and use personal information only to the extent required to smoothly and safely operate Tourism EXPO Japan and related events. The organizers recognize that it is their social responsibility to rigorously protect the collected personal information during the execution of operations and to obey the laws and regulations regarding personal information. The organizers and all of their employees strive to protect personal information in accordance with the following privacy policy.

1.Collection, use and provision of personal information

  1. Definition of personal information
    The organizers define personal information as all of the information that can identify a specific individual.
  2. Collection, use, and provision of personal information
    The organizers appropriately collect, use, and provide personal information taking into consideration the contents and scope of the operations of Tourism EXPO Japan that they organize. Further, except under exceptional circumstances, the collected information will not be disclosed or provided to a third party without the permission of the individual to which the information pertains.
  3. Outsourcing of personal information processing
    In the even the processing of the personal information is outsourced, the organizers shall select contractors that satisfy the required level of proficiency in protecting personal information and shall bind them by agreement to not disclose or otherwise inappropriately handle personal information.

2.Proper management of personal information

To keep the collected personal information accurate and up to date and to prevent the unauthorized access to, and loss, destructions, tampering, and leakage, etc., of personal information, the organizers will assign management resources that match the operational circumstances for implementing rationally safe measures and for improving the continuity of the personal information security system. In addition, corrective measures will be taken quickly in the event a problem occurs.

3.Compliance with laws, ordinances, and guidelines

The organizers will comply with the laws, ordinances, and guidelines pertaining to personal information. Further, the provisions of the organizers shall comply with these laws, ordinances, and other provisions to handle the personal information as prescribed.

4. About access analysis tool

On this site, cookies are used to gather traffic data for the purpose of compiling statistics by which to measure the status and usefulness of access to our site using Google's access analysis tool, "Google Analytics". This traffic data is collected anonymously and does not identify individuals.

Handling of Personal Information

1.Purpose of Use of Personal Information

The purpose of use of personal information shall be used participation of the programs information and research of the services for the planning and conducting of Tourism EXPO Japan. The organizers shall use the personal information obtained to date for the same purpose and shall state the purpose of use each time personal information written in documents, etc., is collected. (Act on the Protection of Personal Information Article 24 Section 1 Paragraph 18 Item 2.)

2.Management of Personal Information

A person responsible for the management of personal information shall be assigned with a clear role and this person shall create an environment for conducting activities for the proper protection of personal information. The contact information for the person who is responsible for the management of personal information shall be stated below.

3.Provision of Personal Information

Personal information will not be disclosed to a third party except in the case of the following.
  1. When permission is received from the customer.
  2. When a request for information disclosure is received from an organization with due authority, such as a court, public prosecutor’s office, police, bar association, or consumers’ center.
  3. In addition to the preceding items, when there is a duty of disclosure in response to a legal order, etc.
  4. When the organizers contract out operations to a contractor. In this case, said contractor shall follow the “Entrusting of Personal Information.”

4.Entrusting of Personal Information

In the course of operations, the organizers may outsource part of the operations to improve the service provided to the customers. Thus, personal information may be entrusted to the contractor. In this case, a contractor that is recognized as being able to properly handle the personal information will be selected and bound by agreement, etc., to suitably manage, maintain confidentiality, and otherwise handle the personal information to properly manage and determine appropriate measures for preventing leakage of the customers’ personal information.

5.Personal Information Disclosure, Updating, Etc.

In the event the organizers receive from the customer or the customer’s representative a request to disclose, correct, add to, delete, cease use, remove, or cease disclosure to a third party of the customer’s personal information received from the customer, the request shall be dealt with under adequate and reasonable circumstances. However, this does not apply if there is deemed to be a risk to the life, health, property, or other benefits of another customer, or a marked interference in the execution of the operations of the organizing associations.

6. Other Notes

Please understand that the handling of personal information or the information & services, etc. provided by a site operated by a third party and visited through links, banners, etc. on our site are covered by contracts, agreements, etc. independent of the organizer, and the organizer takes no responsibility for them.

Regarding the content and information on this site, we strive to post information as accurately as possible, but information may occasionally be incorrect or outdated. We are not responsible for any damages, etc. caused by the contents posted on this site.

In addition, the organizer complies with Japanese laws and regulations applicable to personal information, while also endeavoring to review and improve the contents of this policy as appropriate. The most recent personal information protection policy will always be disclosed on this page.

Revision: July 1, 2018
Revision: June 1, 2017
Established: March 21, 2014
Inquiries regarding the personal information protection policy
Tourism EXPO Japan Promotion Office
Address: 4F Zen-Nittsu Kasumigaseki Bldg., 3-3-3 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013
Phone: 03-5510-2004
Time: 09:30-17:30, Mon.-Fri.